Shipping policy
Processing Time
All orders are processed within 1-4 business days. Orders are not shipped or delivered on weekends or holidays.
Please note that processing times may be extended during high-volume periods.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We do not offer free shipping unless explicitly stated during a promotion.
Delivery Time
Estimated delivery times vary depending on your location:
- United States: 5–10 business days
These are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Delays
We are not responsible for shipping delays caused by carriers, customs, weather, or other factors outside of our control.
Lost or Stolen Packages
Once an order has been shipped and is in the possession of the carrier, we are not responsible for lost, stolen, or delayed packages.
If your package is marked as delivered but not received, please contact the shipping carrier directly.
Incorrect Address
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.
Shipping Issues
If your order arrives damaged, please contact us within 48 hours of delivery at contact@honeynail.co with photos of the package and product.
Contact
For any shipping-related questions, please contact us at contact@honeynail.co